An AI receptionist for Dentrix Ascend.

1. Grace:Thanks for calling Atwater Dental Care. This is Grace. How can I help you?
2. Caller:Hi Grace, I just moved into town and I was wondering if you guys are accepting new patients, and if you guys accept Aetna PPO.
3. Grace:Yeah, welcome to the area. We are accepting new patients and we’re in network with Aetna PPO. What were you needing to come in for?
4. Caller:Just a cleaning and an exam.
5. Grace:Alright, so let’s get your info down. What’s your first name?
6. Caller:Sam.
7. Grace:Okay, Sam. And your last name?
8. Caller:Wilson.
9. Grace:All right, Sam Wilson. Were you thinking morning or afternoon for your visit?
10. Caller:I’m only available Thursday morning, so just whatever Thursday in the next month you guys have available in the morning.
11. Grace:Okay, so you’re looking for a Thursday morning next month. One sec, let me take a look here and see what’s open.
12. Grace:All right, so for Thursday morning next month, I’ve got an 8 o’clock or a 10 o’clock. Does either of those work for you?
13. Caller:Yeah, 8 o’clock is good.
14. Grace:Okay. All right, got you down for 8 o’clock Thursday morning. And what’s your date of birth?
15. Caller:11-12-98.
16. Grace:November 12th, 1998. And a good callback number for you?
17. Caller:Give me a callback at 209-555-0113.
18. Grace:Okay, 209-555-0113. Did I get that right?
19. Caller:That’s good with me, yeah.
20. Grace:Okay, Sam, so I’ve got you down for Thursday, August 6th at 8 o’clock in the morning. Did I get that right?
21. Caller:That’s perfect.

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